If you can't see one or any of your policies showing up in your portal, it may be for one  of the following reasons:

  • Please ensure that you have logged in with the email address you used to purchase your policy.

  • Or, if you have updated your email since purchasing your policy you will need to login with the updated email address.

  • If you have multiple policies with us, but have different email addresses attached to different policies, you will need to login with the corresponding email address.

  • Please double check and make sure you are insured with us:

If you have checked the reasons above and the policies still aren't show, please send us a message and we will help you locate your policies.

To compare van insurance please visit: vancompare.com

Did this answer your question?